Lifetime Warranty Hybrid Battery
We make it easy! Every hybrid battery we sell and install comes with a Lifetime Warranty.
If you experience another hybrid battery failure while you own the vehicle the next battery is on us!
LIFETIME WARRANTY TERMS
Lifetime Hybrid Battery warranty coverage limitations and waiver of claims information
WARRANTY REQUEST SERVICES
For warranty assistance please call 1-800-601-0852.
Warranty claims must be supported by diagnostic trouble codes. These codes must be obtained with a code scanner. Most auto parts stores will provide code scanning services at no cost. If you choose to use an auto repair facility to scan your codes Lifetime Hybrid Batteries is not responsible and will not reimburse any fees, expenses or charges related to such a service. Lifetime Hybrid Batteries recommends you have your codes scanned for free at your local auto parts retailer. Photos of the codes must be sent to Lifetime Hybrid Batteries.
Once you have the trouble codes read by an auto parts store etc:
Take a picture of the scanned codes and submit photo(s) to Lifetime Hybrid Batteries.
If you have the vehicle diagnosed the following information must be provided by the repair shop or dealership:
- Diagnostic trouble codes for the Hybrid Control ECU
- Diagnostic trouble codes for the Hybrid Battery ECU
- Diagnostic trouble codes for the Engine Control ECU
Lifetime Hybrid Batteries does not pay for any diagnostic costs or fees charged to you by any repair facility to scan your vehicle for codes. The service of scanning vehicle for codes can be obtained for free as described above at most major auto parts retail stores.
Warranty will be made null and void if battery is removed, repair attempted or reinstalled by any outside repair facility or individual who is not a Lifetime Hybrid Battery employee or licensed contractor.
Warranty is NOT transferable to any other vehicle except where required by law. This means the warranty only applies to the purchased battery in the original vehicle.
This warranty becomes null and void if you install the battery in a different vehicle other than the original vehicle.
Warranty becomes null and void if the vehicle is totaled in an accident or otherwise written-off. Flooding, Fire, or other damaging incidents in which the batteries environment is compromised. Vehicle conditions that may cause early failure.
If the battery is found to be defective in material, workmanship, or installation by Lifetime Hybrid Batteries we will replace the hybrid battery free of charge minus the $199 deductible fee. Once the vehicle has been diagnosed with a hybrid battery failure and we review the diagnostic information to confirm the failure.
Warranty will be excluded if any of the following items are found:
- Any installations conducted by individuals or businesses that are not Lifetime Hybrid Battery installers
- Batteries installed in vehicles that are stored for a period of thirty (30) days or more.
- ANY Removal, tampering, or damage to the hybrid battery.
- Any modification or bypass of vehicle systems not in congruence with manufacturer specifications
- Improper vehicle maintenance – including engine failure to start or poor engine power conditions which discharge the hybrid battery due to the engine failing to start or properly run.
No refunds for installed batteries.
We do not service vehicles outside of California.
If you’re an auto shop the warranty needs to be put in the customers name – failure to do so will void the warranty
If you’re a dealership the warranty needs to be put into the name of the buyer upon sale otherwise the warranty will become void